Terms and Conditions

1. Website information

This website describes our AEO, Supplemental Revenue Operations, and related consulting services. Its content is provided for general information. Viewing the website, submitting an inquiry, or receiving a proposal does not create a client engagement. Work begins only under an agreement accepted by both parties.

2. Signed client agreements control

All client engagements are governed by the applicable signed services agreement and Statement of Work. Those documents define the scope, fees, payment deadlines, any agreed lawful late charges, suspension and termination rights, ownership of deliverables, liability limits, and claim deadlines. If these website terms conflict with a signed client agreement, the signed agreement controls. These website terms do not amend an existing agreement or impose new payment or claim deadlines on clients.

3. No guarantee of results

We do not guarantee any particular AI answer, search ranking, citation, website traffic, lead volume, conversion rate, pipeline, revenue, or other business result. Assessments, question volumes, projections, and recommendations reflect information available at the time and may include estimates. Past results and examples do not promise future performance.

4. Third-party platforms

Search engines, AI providers, software vendors, and other third parties operate independently of KnownforAI. Their models, algorithms, source selection, policies, availability, and outputs can change at any time. We do not control or guarantee their behavior. Links to third-party websites are provided for convenience; their content and practices are their responsibility.

5. Website use and intellectual property

You may use this website for lawful purposes and your own business evaluation. You may not interfere with its operation, attempt unauthorized access, or use its content unlawfully. Unless otherwise indicated, our website content, branding, templates, and methodologies belong to KnownforAI or its licensors. You may not reproduce or commercially distribute them without permission. Rights to paid client deliverables are determined by the signed agreement.

6. Website disclaimers and liability

To the maximum extent permitted by applicable law, this website and its informational content are provided "as is" and "as available," without warranties of accuracy, completeness, uninterrupted availability, merchantability, or fitness for a particular purpose. To that same extent, KnownforAI is not liable for indirect, incidental, special, consequential, or punitive damages arising from use of this website, including lost profits, revenue, opportunities, or data.

Liability for paid services, including any agreed cap, is governed by the applicable signed client agreement. Nothing in these terms excludes liability for fraud, willful misconduct, gross negligence, or any liability or statutory right that cannot lawfully be excluded or limited.

7. Governing law and updates

These website terms are governed by Illinois law, except where applicable law requires otherwise. If a provision is unenforceable, the remaining provisions continue to apply. We may update these terms by posting a revised version with a new effective date. Updates apply prospectively and do not change signed client agreements.

8. Contact

Questions about these terms can be sent to info@knownforai.com.